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FAQs

Q: How long can I get part once the payment done?

A: We ship orders via FedEx or DHL or UPS, normally it will take 2 or 5 days to arrive at your in hand.

Q: I just need one piece of parts, can I order?

A: This depend on the MOQ of the part, most of the parts we can support sample order.

Q: Can you delivery parts to our OEM factory directly.

A: Yes, we can send parts according to your ship to address.

Q: Is this part come from original factory seal packing?

A: Yes, generally if you order the parts with SPQ (standard packing ), we will send you parts in factory seal packing. if you order not complete packing, we will send parts in our compan’s standard vacuum packing.

Q: Do you support part datasheet or CAD Models?

A: Yes, our technical engineer will share what datasheet or CAD models we have.

Q: Is the parts with warranty?

A: With at least 90 days quality warranty for every orders. Just email us if you face any quality issue.

Q: How to pay the money?

A: Generally we accept wire transfer, PayPal, Credit Card and Western Union.

Q: How can I order?

A: Please submit the quote or directly send us email, our sales department will guide you how to do.

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  • Address: 2VENTURE DRIVE #11-30 VISION EXCHANGE SINGAPORE 608526
  • Email: sales@zeanoelec.com
  • Phone: +65 8942 2927
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